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File Locking & Reuse

File locking is a feature to curb the practice of file reuse which is prohibited in our Terms of Service. File reuse is where users reuse the same IncomeXpert file to analyze income on multiple loans to avoid being charged for a new IncomeXpert loan.  

Under 120 daysFree to editFree to editFree to edit
120-180 days(partial lock)Edit values onlyEdit values onlyEdit values only
Over 180 daysLocked, no editingLocked, no editingLocked, no editing

When the loan is free to edit, data can be freely added or removed.

When the loan is in a partial lock state, adding or removing borrowers and adding or removing income sources are inhibited.  Only editing of the existing borrowers and income types is permitted.

When the loan is fully locked no further editing is allowed.

If you would like to continue editing a file after a partial or full lock has been applied, you will need to create a copy of the file.  The copy will reset the file age and permit editing again.  Creating a copy will debit one file to the account.

The original file will be deleted and replaced by the file copy.  This is done to avoid confusion when searching for files by loan number and finding multiple copies of the same loan.

To initiate a user directed copy of a file, open the file you want to copy and go to the BORROWER page. On the upper right hand corner click the two pages icon.  This will initiate a file copy.

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