Why can’t I see the same loan as my co-worker?
IncomeXpert has the concept of roles and enforces these via a Role Manager feature. These roles control what permissions users with that role have. One of the permissions in the role manager controls what files you can see. Thus, some users with different roles may see different loans in their IncomeXpert screen. IncomeXpert also support […]
Why are IncomeXpert cells greyed out?
When you select different lending agencies IncomeXpert will review the guidelines and adjust what fields are allowed. Sometimes an agency may not permit a certain aspect of income to be used, such as Capital Gain Income as shown below. When this occurs IncomeXpert will grey out the cell and set the value to zero. By […]
File Locking & Reuse
File locking is a feature to curb the practice of file reuse which is prohibited in our Terms of Service. File reuse is where users reuse the same IncomeXpert file to analyze income on multiple loans to avoid being charged for a new IncomeXpert loan. Premium Teams Enterprise Under 120 days Free to edit […]
Why is my borrower income zero?
Underwriters analyze borrower income to determine how much qualifying income can be used. Qualifying income must be stable and be expected to reasonably continue for 36 months. If IncomeXpert gives an answer of zero this may mean zero qualified income, not zero earned income. IncomeXpert will provide specific advisories on the income analysis report to […]
How do I delete a file in IncomeXpert?
In short, you can’t. IncomeXpert does not allow deletion of a file for tracking purposes, compliance, and billing reasons. If you no longer need a file we suggest changing the loan ID or annotate the loan ID as old to more quickly identify these loans during a search.
Why is the 2nd year of IncomeXpert grey?
The 2nd year is greyed out to indicate no data has been entered. IncomeXpert uses two shades of grey for income entry cells. Dark tones are used to indicate cells that can’t be edited and this can be determined by hovering over the cell you will see a Do Not Enter mouse pointer. If you […]
API Income Type Mapping
IncomeXpert supports over 30 forms of income as defined by agency guidelines. When using the API it is important you properly map your borrower income type to the API call appropriate for this income. Income Type Database Type Hourly, Salary, Commission Employed 1065 1065 1120 1120 1120S 1120S Sch C Sch C Sch F Sch […]
API Calculation Type Selection
In the API you can select from a number of different calculation types. The following list outlines the enumeration values versus the calculation type. For the website users, these enum values map back to the radio buttons in the Income Analysis section of the INCOME page. Example Income Analysis table for Employed borrower with VOE. […]
API Mapping for Employed Income
Self-employed income has an inherent mapping built into the naming of the API signals by virtue of the tax return line numbers. Employed borrowers (salary and hourly) require a bit more explanation to properly map the income fields in Blueprint to the API variables. Non-VOE The example below has three years of income shown. The […]
API Mapping for REO Income
The REO (real estate owned) income type is used for rental properties, second homes, and land. The Blueprint API can be used with two main forms, a Lease agreement or a Schedule E. The API contains additional parameters which are not used in the Lease Agreement or SchE and are not described here. These parameters […]